Returns & Exchanges
At Pulsin, we want you to be completely satisfied with your nutrition products, which is why we offer a 30-day return window for unopened and original-condition items. If your order arrives damaged or incorrect, please reach out to our team immediately to arrange a replacement or full refund.
Initiate Your Request
Contact our customer service team via email with your order number and the reason for the return to receive your unique authorization code.
Secure the Package
Ensure the items are unopened and in their original packaging, then pack them securely in a shipping box to prevent damage during transit.
Ship the Items
Affix the provided return label or address the package to our warehouse facility using a tracked shipping service for your peace of mind.
Receive Your Refund
Once our quality control team inspects the returned goods, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing